Privacy Policy

Welcome to ReiterApp. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

The data controller responsible for your personal data is:

REITER WELT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Address: 82-300 Elbląg, Adama Mickiewicza 13/4, Poland

Email: office@reiterwelt.eu

NIP: PL5783158871

REGON: 524058502

KRS: 0001011181

We collect information that you provide directly to us, including:

• Account Information: Name, email address, username, password
• Quote Requests: Company name, contact details, product preferences
• Usage Data: IP address, browser type, pages visited, time spent on pages
• Cookies: See our Cookie Policy for detailed information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage your account
• Send you quotes, invoices, and order confirmations
• Communicate with you about products, services, and promotional offers
• Analyze usage patterns to improve user experience
• Comply with legal obligations and enforce our terms

Under GDPR, we process your personal data based on:

• Contract: Processing necessary to fulfill our contract with you
• Consent: You have given explicit consent for specific purposes
• Legitimate Interest: Processing necessary for our legitimate business interests
• Legal Obligation: Processing required to comply with legal requirements

We use the following third-party services that may collect your data:

• Supabase: Database and authentication services (EU servers) - Privacy Policy
• Vercel: Hosting and analytics - Privacy Policy
• Cloudinary: Image optimization and delivery - Privacy Policy

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Account data: Retained while your account is active and for 3 years after account closure

Quote and order data: Retained for 7 years for accounting and legal purposes

Analytics data: Retained for 2 years

You have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restriction: Request limitation of processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with a supervisory authority

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption, access controls, regular security assessments, and employee training.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your data is primarily stored on servers located in the European Union.

If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: office@reiterwelt.eu

Address: 82-300 Elbląg, Adama Mickiewicza 13/4, Poland

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Polish Data Protection Authority (UODO):

Urząd Ochrony Danych Osobowych (UODO)

ul. Stawki 2, 00-193 Warsaw, Poland

Website: https://uodo.gov.pl