Sales and presale terms: Jade Maillet Signature Kits

The seller and your contract partner is REITER WELT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (ReiterWelt), Adama Mickiewicza 13/4, 82-300 Elbląg, Poland, entered in the Polish National Court Register (KRS) under number 0001011181, NIP / VAT number PL5783158871, REGON 524058502.

Email: info@reiterwelt.pro. Phone: +48 662 224 384.

Jade Maillet is the content partner of the Signature Kits: under her brand Stable 8 she designed the exercises (the Stable 8 method) and provides the training content, the Stable 8 Training Handbook and the 1:1 online session. She is not the seller and not a party to your purchase contract. All rights and obligations arising from your order are between you and ReiterWelt.

ReiterWelt pays Jade Maillet a commission on kits sold. This does not change the price you pay.

You order in our online shop at reiterwelt.eu, which ReiterWelt operates on the Shopify platform. Before you pay, you can check and correct every detail of your order in the cart and at checkout.

By completing checkout you make a binding offer to buy. The contract is concluded when we confirm your order by email. The confirmation, with these terms and the delivery terms, is sent to the email address you give at checkout.

The contract can be concluded in English, German, French, Polish, Spanish, Italian or Dutch. If language versions of these terms differ, the version in the language of your order prevails.

Our shop prices are net prices, excluding VAT. VAT is added at checkout depending on who you are and where the kit is delivered:

• Private buyers in the EU pay the net price plus the standard VAT rate of the country of delivery. The product page shows this gross price for the country you choose.
• Businesses in another EU country with a VAT number that is valid in the EU VIES system pay the net price. The sale is an intra-Community supply and is invoiced under the reverse-charge rule; you account for the VAT in your country.
• Businesses in Poland pay the net price plus Polish VAT at 23%, because the sale is a domestic supply.
• Buyers in the United Kingdom, Switzerland and Norway pay the net price. Import VAT, customs duties and clearance fees in the country of import are paid by the buyer (see the delivery terms).

If a VAT number cannot be confirmed as valid when you order, we must charge VAT. If it is confirmed valid for the date of the order afterwards, we refund the VAT charged.

Delivery to an address in an EU country is included in the price. The price that applies is the one shown at checkout when you place your order.

The full price is paid at checkout with one of the payment methods offered there. There is no deposit and no instalment plan: presale orders, too, are paid 100% upfront.

Payments are processed by the payment provider named at checkout. We do not receive or store your card details. We send the invoice electronically by email.

The presale is a limited first production run of 10 founding kits. It opens and closes on the dates shown on the product page. It closes early if all 10 founding kits are sold.

Every paid presale order is one founding kit. Founding-kit buyers receive the presale bonus described in these terms.

Production starts when the presale closes. Presale kits are delivered within 12 weeks of the presale closing. The target delivery month is shown on the product page and confirmed to you by email.

The presale goes ahead only if the founding goal shown on the product page is reached by the time the presale closes. If it is not reached, or if we cancel the presale for any other reason, we tell you by email and refund the full amount you paid within 14 days, to the payment method you used. The refund is free of charge for you.

Your statutory rights are not affected.

Kits from stock are delivered within 2 to 3 weeks of payment. Presale kits are delivered as described under 'The presale'.

Kits are delivered on one or more pallets. Delivery, unloading, checking the goods on arrival and deliveries to the United Kingdom, Switzerland and Norway are governed by our delivery terms.

Every kit comes with the printed Stable 8 Training Handbook by Jade Maillet and with access to Jade Maillet's training PDFs and videos for the exercises in the kit.

The printed handbook is A5, spiral-bound, with weather-resistant pages. It is printed in the language of your order where a print edition in that language exists; at launch these are English, French and German. Orders in any other language receive the English print edition. The handbook ships with your kit, on the same pallet, under the delivery terms. The PDF edition is sent to you by email after your payment is received.

Presale buyers additionally receive, free of charge:

• the training PDFs for every exercise of the Stable 8 method, including the exercises that are not in their kit;
• one 1:1 online session with Jade Maillet, to be booked by appointment and taken within 12 months of delivery;
• priority delivery: presale kits are shipped before orders from stock;
• founding-kit status, as described in these terms.

After your payment is received we send you, by email, access to the digital content, including the PDF edition of the handbook, and, for presale orders, a link to book the 1:1 session.

The digital content, including the PDF edition of the handbook, is licensed for your personal use and use within your own yard. You may not resell, share or publish it. The bonus cannot be exchanged for money. If your order is withdrawn or refunded, nothing is charged for the bonus, your access to it ends and the printed handbook goes back with the kit.

Within 12 months of delivery you can upgrade to a Signature Kit with a higher price by paying only the difference between the net price you paid for your kit and the current net price of the bigger kit, plus VAT where it applies. We then deliver the additional equipment that makes up the bigger kit, on the same delivery terms.

Upgrades are arranged by email to info@reiterwelt.pro. We confirm the contents and send you an invoice or a payment link for the difference.

If you buy as a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and indicated by you, take physical possession of the goods. If the kit is delivered in several pallets on different days, the period runs from the day you receive the last one. You can also withdraw before the kit is delivered.

To exercise the right of withdrawal, you must inform us (REITER WELT Sp. z o.o., Adama Mickiewicza 13/4, 82-300 Elbląg, Poland, info@reiterwelt.pro, +48 662 224 384) of your decision by a clear statement, for example a letter or an email. You may use the model withdrawal form below, but it is not obligatory. To meet the deadline, it is sufficient to send your notice before the withdrawal period has expired.

Effects of withdrawal: if you withdraw, we refund all payments received from you, including the cost of delivery, without undue delay and at the latest within 14 days of the day we receive your notice. We use the same means of payment you used, unless you expressly agree otherwise; in any event you pay no fees for the refund. We may withhold the refund until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier.

You must send back the goods without undue delay and in any event within 14 days of the day you told us about your withdrawal. You bear the direct cost of returning the goods. Because the kit travels on pallets, it cannot normally be returned by post. Estimated cost of return transport by pallet within the EU: quoted in writing on request, before you order. If you wish, we arrange the collection for you at that cost.

Please return the kit complete, with all wings, poles, cavaletti and cups, packed so that it is protected in transport, ideally on the original pallet. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.

The right of withdrawal applies to consumers. It does not apply to purchases made for a business, except where national law extends it to sole traders buying outside their profession.

We are liable for defects under the statutory rules. If you are a consumer, the kit must conform to the contract, and for a lack of conformity that becomes apparent within two years of delivery you have the statutory remedies: repair or replacement, and where these are not possible or fail, a price reduction or termination of the contract.

Please report a defect to info@reiterwelt.pro with a short description and photos. We bear the cost of repair or replacement, including transport.

Wear from normal outdoor use and damage caused by improper use or by accidents are not defects.

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and wherever mandatory law provides for liability.

Towards business buyers, our liability for slight negligence is otherwise limited to the damage that is foreseeable and typical for this kind of contract, and in total to the price of the order; we are not liable to business buyers for lost profit.

Show jumping carries risk for horse and rider. Set up and use the equipment as described in the instructions and the training material, on suitable ground, and choose heights and distances that match the level of horse and rider. Jade Maillet's exercises are training suggestions: the rider decides whether an exercise is suitable on the day.

We process your personal data to perform your order, as described in our privacy policy at www.reiterwelt.pro/privacy-policy. For the 1:1 session we share with Jade Maillet only your name and email address.

These terms and the contracts concluded under them are governed by Polish law. If you are a consumer with your habitual residence in another country, you also keep the protection of the mandatory consumer law of that country.

Complaints can be sent to info@reiterwelt.pro. We answer within 14 days.

Disputes with business buyers are decided by the court competent for our registered office. Consumers may also bring proceedings in the courts of their country of residence and may use out-of-court dispute resolution; in Poland, information is available from the Office of Competition and Consumer Protection (UOKiK, www.uokik.gov.pl).